FAQs

  • We are always trying to improve our shipping rates for you wonderful people.

    • UK Shipping starts from £3.95
    • ROW Shipping starts from £6.95

    See all our shippings rates Here.

  • Based in the UK, we ship to most countries so it's highly unlikely you can't get the kit you need. See our shipping rates Here.

  • Oops. You can find all refund and returns info Here.

  • For POD (print-on-demand) orders, it usually takes between 2-5 working days to get your order made, plus the stated delivery time frame. Non-POD orders are usually shipped within 1-2 working days of your order being placed.

  • We are eternally sorry.

    Please contact us at team@greensnow.co.uk within 7 days of receiving your order, and if requested, send us an image of the fault. 

    If you're in the UK we'll send you a prepaid label for postage. If you're international it may help us to ask for a shipping quote. 

    Any questions - we're here to help. We hate faulty products as much as you do.

  • Tracking will take 24 hours to appear as the wizards who run it, work overnight.

    After this, if you're still troubled by tracking please get in touch on team@greensnow.co.uk - we love nothing better than investigating courier logic.

  • No need to tell us why! We understand it was too good a party to leave.

    The answer is maybe. Send us an email as soon as you can at team@greensnow.co.uk and we can see if it's left the building yet.

  • Why is Mambo just so dam cool. Well... Buy a tee, you'll find out.

  • Possibly. If it's not left the building then yes. Drop us a line on team@greensnow.co.uk

    If it's on it's way, then just complete a return like a normo.

  • A highly intelligent question - glad there's one of you out there.

    See our product details under About Us here.

  • Want to add to an order? Don't blame you.

    Get your second order placed and if we can ship them together we'll refund you the 2nd postage. Do you best to send clear details like order numbers to team@greensnow.co.uk

  • Settle down with Gombrich and a glass of supermarket sake. If that doesn't work, I'm not sure we're the people to ask.

    You could try calling the office between the hours of 11.30pm and 6.00am. Obviously if someone answers, please immediately hand up and call the police. The office should be empty at that time of night. Much appreciated.

  • We currently try and accommodate all shapes and sizes (within reason).

  • We're not going to ask, and assume it was hi-jinks. We've all been there, right?

    Please just take your Mambo T-Shirt off if there are television cameras at the courtroom. Or don't, we like a free bit of marketing.

  • For the most part we recommend washing at 30 degrees or colder if you can.

    All products have individual care details.

    And just in case you haven't ruined a T-shirt yet and learnt from your mistakes - don't iron the print.